Privacy Policy

Last updated: March 2026

1. Introduction

BasisEdge LLC ("BasisEdge," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit basisedge.co or use our products and services.

2. Information We Collect

Information you provide

• Account registration data (name, email, company, role).
• Contact form submissions (name, email, company, role, message content).
• Payment information processed securely by our third-party payment processor.

Information collected automatically

• Usage data (pages visited, features used, session duration) via Vercel Analytics.
• Device information (browser type, operating system, screen resolution).
• IP address (anonymized for analytics purposes).

3. How We Use Your Information

• To provide, operate, and maintain our services.
• To process transactions and send related information.
• To respond to inquiries and provide customer support.
• To send product updates and marketing communications (with your consent).
• To analyze usage trends and improve our services.
• To detect, prevent, and address technical issues or fraud.

4. Information Sharing

We do not sell your personal information. We may share data with:

• Service providers - third-party vendors that help us operate our services (e.g., email delivery via Resend, hosting via Vercel).
• Legal obligations - when required to comply with applicable law, regulation, legal process, or government request.
• Business transfers - in connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS), secure server infrastructure, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Data portability.

To exercise any of these rights, contact us at willfurge@basisedge.co.

8. Cookies and Tracking

We use Vercel Analytics, which collects anonymized usage data without cookies. We do not use third-party advertising trackers. Essential cookies may be used for authentication and session management.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. The "Last updated" date at the top indicates the latest revision.

12. Contact

Questions about this Privacy Policy? Contact us at willfurge@basisedge.co.